Privacy Policy

The protection of its users’ privacy and personal data is of utmost importance to DURAN JOYEROS, S.A. (DURAN JOYEROS). Therefore, DURAN JOYEROS assumes a permanent commitment regarding the processing and preservation of users’ personal data.

 

Who is responsible for processing your data?

Company name: DURAN JOYEROS, S.A.

Address: Calle Goya 19; 28001-Madrid.

Phone: 91 4 264 030
Email: djmadrid@duranjoyeros.com

 

Why do we collect the data that we ask for?

  1. Contact form.
    1. Purpose. Managing and replying to queries, doubts, suggestions and requests for information from the website’s users.
    2. Legitimate interest. The legitimate interest for the processing of personal data is based on the express consent granted by the data subject.
    3. Recipients. Your personal data will not be transferred to third parties, except under legal obligation.

 

  1. Newsletter subscription form.
    1. Purpose: To manage the sending of the newsletter with commercial information about the products and services of the Durán Group, to the users who subscribe to it.
    2. Legitimate interest. The legitimate interest for the processing of personal data is the express consent of the data subjects who subscribe to this service by checking the box provided for this purpose.
    3. Recipients. Your personal data will not be transferred to third parties, except under legal obligation.

 

For what purpose do we process your personal data?

The purpose of processing the data collected through the forms available on our website, via email or by through the contractual relationship that links you with DURAN JOYEROS, will be the purpose described in each case, in the basic information on data protection.

 

Do we obtain your data from social networks?

DURAN JOYEROS is present on Facebook and Instagram, with the purpose of informing about the services it offers, as well as any other activity or event that is carried out and that we want to promote, but at no time will obtain personal data from those networks.

 

How long will we keep your personal data?

DURAN JOYEROS will keep your personal data for the times established in the table shown below:

 

Data processing Data conservation time
Newsletter subscription form. Your personal data will be kept until you cancel your subscription to the newsletter.
Contact submission and/or information request  form Your personal data will be processed for the time strictly necessary to comply with your request.

 

What is the legitimate interest for processing your data?

The legitimate interest for processing the data covered by this privacy policy is the Explicit consent of the data subject to the following data processing actions:

  • Processing of the data provided in the subscription to the newsletter.
  • Sending our newsletter and commercial information of interest under the terms of the newsletter subscription.
  • Processing the data provided in the “Contact us” section.

 

Who will your data be sent to?

DURAN JOYEROS will not communicate your data to any third party, unless you are expressly informed of this, or if it is legally obliged to do so.

DURAN JOYEROS may collaborate with outsourced third-party companies that perform ancillary functions related to the development and operation of the Website. Should it prove necessary to place personal data at the disposal of these third-party processors, the tasks to be performed by them will be regulated under a contract for the provision of services and a processing agreement that establishes the obligation to follow the processing instructions provided by DURAN JOYEROS, to preserve confidentiality and to return and/or destroy the data at the end of the service, with the express prohibition of processing the data for the data processor’s own purposes.

 

What are your rights when you provide your data to us?

Users can exercise their existing rights and that are the following:

–       Right to request access to the personal data and therefore know whether or not DURAN JOYEROS is processing personal data that concerns you.

–       Right to request the rectification or erasure of your data.

–       Right to request the restriction of processing in certain circumstances, in which case DURAN JOYEROS will only keep the data for the exercise or defence of claims.

–       Right to object to the processing of your data, when the circumstances and reasons related to your particular situation, justify it. In this case, DURAN JOYEROS, will cease to process the data except on legitimate or overriding grounds or for the exercise or defence of possible claims.

–       The right to data portability to a new controller.

We also remind you that users can withdraw the consent granted for any purpose at any time.

Users may exercise their rights at any time by sending a written notice, accompanied by a photocopy of their national identification document or other proof of identity to the registered office of DURAN JOYEROS, S.A. shown above; and/or through the following email address: djmadrid@duranjoyeros.com and the right they wish to exercise.

Finally, we inform you that users have right to file a complaint with the appropriate data protection authority, and that in the case of Spain will be the Spanish Data Protection Agency.

DURAN JOYEROS will adopt the technical and organisational measures to safeguard the security and confidentiality of your data. The data processing policies and security measures implemented in DURAN JOYEROS avoid the unauthorised alteration, loss, processing or use of your personal data.

DURAN JOYEROS informs that it does not verify the accuracy of the data, meaning that users are responsible for providing the correct data.

 

What do we do to ensure the security and confidentiality of your data?

DURAN JOYEROS will adopt the technical and organisational measures to safeguard the security of your data. The data processing policies and security measures implemented in DURAN JOYEROS avoid the unauthorised alteration, loss, processing or use of your personal data.

We also require that third parties who provide services to us and have access to customer information (such as website providers, customer service, data collection, storage and information services and email providers) share our commitment to maintaining your privacy and compliance with our company’s confidentiality requirements. As mentioned above, under no circumstances do we sell customer information to any outside company or organisation, nor do we allow any such organisations to use customer information for their own business purposes.

In fact, specific information about you will be released only in the case of a request from a court and/or a competent authority in order to comply with legitimate legal proceedings, or if, in good faith, we believe that the information is necessary to avoid harm to you and/or others.

DURAN JOYEROS may amend this privacy policy to adapt it to changes that occur on the website, as well as legislative changes on personal data that may be enacted and affect this policy. For this reason, you are required to read this policy whenever you provide us with your details through the Website.